- IMPORTANT PLEASE READ -

December 15, 2025

 

Dear Valued Customer,

 

This is a reminder of our upcoming calibration lab relocation from Bonita Springs, Florida to Fluke Park, our global headquarters in Everett, Washington. As part of our continued commitment to improving quality, capacity, and turnaround times, all calibration operations will transition to our new, technology‑enhanced facility.

 

To help ensure timely service, please send any remaining 2025 calibration units as soon as possible.

 

Key Dates

 

·     Final day for deliveries to our Bonita Springs facility: December 24, 2025

·     Any packages in transit after this date will be automatically forwarded to our new facility and queued for processing once operations resume.

·     Lead times may be extended briefly during the transition, returning to normal by mid‑January 2026.

 

New Shipping Address—Effective After Cutoff

Fluke Park Lab (FPL)

Shipping Address:

6920 Seaway Blvd

Everett, WA 98203

 

Phone: +1 888‑993‑5853

 

Email Contacts:

Customers may continue using their current email addresses:

 

·     External link opens in new tab or windowproductservice.na@pruftechnik.com

·     External link opens in new tab or windowproductservice‑azima@fluke.com

Or send requests to the Everett central service desk:

·     Service RMAs: External link opens in new tab or windowservice@fluke.com

 

We appreciate your partnership and patience during this transition. Our move to Fluke Park will enable faster turnaround, expanded capabilities, and continued world‑class calibration quality.

 

Thank you for your continued trust.


 


Calibrations, inspections and repairs are done directly by the manufacturer, Pruftechnik/Fluke Reliability, at their US service facilities in Everett, WA.


To receive a service quote and RMA:


Download and fill out this External link opens in new tab or windowRMA Request FORM, then e-mail it to productservice.na@pruftechnik.com

or

Use the online form at: External link opens in new tab or windowhttps://www.pruftechnik.com/reference-for-repair-and-calibration/


Your Pruftechnik equipment (OPTALIGN, ROTALIGN, SHAFTALIGN, VIBXPERT, VIBSCANNER, etc.) will need to be shipped to the following address:


FLUKE PARK LAB (FPL)

ATTN: CALIBRATION/REPAIR DEPT.
6920 SEAWAY BLVD
EVERETT, WA 98203


Standard calibration cost for shaft alignment systems is $1,382.00* (expedite fee $691.00* - if requested)

Standard calibration cost for portable vibration devices is $1,595.00* (expedite fee $798.00* - if requested)

*As of 1/1/2025 - pricing subject to change without notice.


If any services would for some reason take an extended period of time, loaner systems may be available at no charge (excluding shipping costs) upon request.

 

If you have any questions, please do not hesitate to contact us.



NOTE:  CALIBRATION INSPECTION AND CERTIFICATION IS RECOMMENDED EVERY 2 YEARS.