Capital Claims LLC provides multiple options to reach an accord/debt resolution on behalf of our clients and consumers. We will work directly with the consumer to customize the correct program that will fit their financial needs. Once an agreement is reached with our office, either by a settlement or by a payment plan with the consumer, Capital Claims LLC will pause all collection procedures as long the consumer stays in compliance with the set arrangement agreed to. We provide counseling to the consumer typically to better understand the reason for the delinquency and to study their financial situation individually, in order to develop a game plan in the negotiation of their outstanding balance with our Collection Firm or with our clients. Debt settlement negotiations are conducted on secure and unsecured debts, such as credit cards, medical bills, personal loans, lines of credits, lease contracts and all accounts receivable products. After a negotiated settlement or a monthly payment plan agreement is in place with the consumer, Capital Claims LLC will draft an agreement contract for the consumer to formalize and finalize the negotiation. If this is something that has had an adverse action credit-wise, and they negotiated settlement and have been completed, we will make sure to update and/or delete any record of the adverse action from the consumer’s credit file with all major credit reporting agencies in accordance with the FCRA.